all groom appointments require $50 deposits when making an appointment. Time slots will not be held until deposit is paid. This ensures our doors will remain open for business as cancellations takes up potential time slot for waitlisted clients.
If you are 15 minutes late, your appointment will be cancelled with no refund. if you do not cancel your appointment within 48 hours your deposit will not be reimbursed.
a 1-hour time gap is given for pet parents to pick-up their freshly groomed pets after "ready for pick up" text was sent.